Terms of service & wellbeing disclaimer.

1. Who provides the service

The service is provided by Holistic Women's Wellbeing with Sylvia ("I", "me"), which offers fully online holistic wellbeing and lifestyle coaching for women. Contact: [YOUR EMAIL ADDRESS]. Coaching takes place online, by video call and by message or email.

2. The programme and the packages

"Reconnect. Realign. Thrive." is a twelve-week holistic wellbeing journey delivered in four phases: Reconnect (weeks 1–3), Realign (weeks 4–6), Renew (weeks 7–9) and Thrive (weeks 10–12). It is offered in three packages:

• Starter — €249: a personalised 12-week wellbeing action plan, weekly email or message check-ins, general nutrition, movement and lifestyle guidance, reflection prompts and self-care activities, and a final progress review with a next-steps plan.
• Core — €399 (recommended): everything in Starter plus an initial one-to-one online onboarding session, personalised goals and weekly action steps, nutrition and healthy eating guidance, personalised movement and fitness habit planning, support with sustainable lifestyle and appropriate weight-management goals, mindfulness, meditation, breathwork and self-care practices, intention-setting and spiritual wellbeing exercises, weekly progress check-ins with feedback and accountability, messaging support between check-ins within agreed response times, and a midpoint review and final progress review.
• Premium — €699: everything in Core plus six 45-minute one-to-one online video coaching sessions across the twelve weeks, more frequent accountability check-ins, personalised adjustments to your wellbeing action plan, enhanced messaging support within agreed working hours, and a personalised continuation plan for the following 90 days.

Nothing beyond the items listed for each package is included, and there is no promise of unlimited contact or additional services.

3. Enquiries, calls and payment

This website does not process payments and does not confirm bookings. Submitting the enquiry form is a request for a conversation, not a contract. If we agree to work together, your package, price, payment method, start date and appointment times are confirmed directly between us in writing.

Agreed payment terms: [ADD YOUR PAYMENT TERMS].

4. Cancellations, rescheduling and refunds

These terms have not been finalised. Add your agreed policy here, including notice periods for cancelled or rescheduled one-to-one sessions, refund eligibility, and what happens if you need to pause your programme:

[CANCELLATION, RESCHEDULING AND REFUND POLICY]

5. What coaching can and cannot offer

Coaching offers information, guidance, encouragement, accountability and a supportive space to reflect. It draws on general wellbeing practices in nutrition, movement, mindfulness, breathwork, self-care and personal development.

It does not provide medical, psychological, dietetic, legal or financial advice, and it does not diagnose or treat any condition. No specific results — including weight change, hormonal balance, fertility outcomes, symptom relief or emotional outcomes — are promised, implied or guaranteed. Nutrition, movement, meditation, breathwork, intention-setting and spiritual wellbeing practices are offered as supportive lifestyle and personal development practices.

6. Your responsibilities

• Give accurate information about your circumstances so guidance is appropriate for you
• Follow medical advice from your healthcare professionals, and check with them before changing how you eat, move or rest
• Take responsibility for the decisions you make about your own health and wellbeing
• Treat the coaching relationship with respect, and let me know promptly if something is not working for you

7. Confidentiality and privacy

What you share in coaching is treated confidentially, with the exception of situations where there is a serious risk to your safety or someone else's, or where disclosure is required by law. Information shared through this website is handled as described in the privacy policy.

8. Materials and intellectual property

Any plans, worksheets, prompts or materials shared with you as part of your programme are for your personal use. Please do not copy, resell or distribute them. The content of this website, including text and imagery, belongs to Holistic Women's Wellbeing with Sylvia unless stated otherwise.

9. Liability, changes and governing law

You remain responsible for your own health, wellbeing and decisions. To the extent permitted by law, no liability is accepted for loss arising from relying on general wellbeing information instead of seeking appropriate professional care. [REVIEW THIS CLAUSE WITH A QUALIFIED PROFESSIONAL]

These terms may be updated as the service evolves; the date at the top of the page will show the latest version. Governing law and jurisdiction: [ADD YOUR COUNTRY/JURISDICTION].

10. Contact

Questions about these terms are welcome: [YOUR EMAIL ADDRESS], or use the enquiry form.